CONTROLLING
Controlling is monitoring progress towards goal achievement and taking corrective action when needed.
Mayora has adopted normative control.
Normative Control Features
The values and beliefs of the company guide the decisions being made by employees.
Employees adopt behavioural norms.
Employees adopt behavioural norms.
ADVANTAGES |
DISADVANTAGES |
-Sustainable as managers don’t need to be there to enforce control.
-Motivating as employees are involved in the process. |
-If the norm is negative then negative behaviour can result.
-May not produce positive outcomes for the organisation. |